The property management system that ran the hotel day to day: reservations, front desk, housekeeping, F&B and finance in one place, used by every department.
What I built
Reservations, room calendar, in-house list and guest profiles
Guest folios, payments and corporate accounts
Housekeeping and maintenance boards
Food & beverage charges and airport transfers
Night audit, financial review and management reports
Channel manager module, user roles and a full audit log
Results
One shared system for every department instead of separate logs and spreadsheets
Delivered with a complete Arabic user manual for the staff